It would be a miracle if you didn’t have a thousand and one questions to ask about implementing a new ERP system, and whilst many of these will be discussed in-depth during our initial meetings, below we have compiled some of the most frequently asked questions. And if there’s something we haven’t answered please call the Enapps team today or complete our enquiry form and we’ll come straight back to you.

General Questions

In general how long can it take to implement an ERP?
In general it can take anywhere between a few months to a few years, depending on a company's needs. Larger businesses or more complex implementations can take longer, however smaller businesses can take a shorter time than this. Generally, most of our clients were able to go live within 3-6 months and continue to improve and enhance their system as a continuous exercise. We tend to recommend a 'land and expand' approach, which minimises the initial investment costs and provide a fast return on investment.
Introducing an ERP nearly always means change! A good communications plan is vital - what and why you are doing it. Stakeholder involvement is also key - not just the guy at the top but also advocates in the main business areas. Good staff training is central too. Last and not least, don't forget to celebrate the change!
There are a number of customer testimonials on our web site to give you an idea of what it is like to be an Enapps client. However, if applicable we usually arrange for a reference meeting or call with a relevant Enapps customer when we are in a preferred vendor position with you and you have completed your ERP evaluation process.
A combination of a one-off individualised implementation fee (based on the time required to implement), as well as a SAAS monthly user fee. An initial chat with our expert team should soon determine an estimated overall cost.
Implementing an ERP system can be transformative for a small and medium size business but, as a result of that, it can take quite a bit of commitment from every major area of the business. It is also a change project for any business in its own right and will need championing from the owners and Directors from the start and throughout. This initial period of the first six months tends to be where the time and attention needs to be concentrated.
Once you have constructed a selection process and selected your supplier there will be a period of a number of days set aside for scoping. This is where the supplier sits down at your offices with all the major stakeholders (owners and key members of the business) and draws up a list of requirements and discusses challenges. This is then written up into a Scope of Work and a fixed price for the project is given. After this Scope the company is free to walk away.
There are several reasons an ERP can fail. It can be that the stakeholders are never fully committed. It can be that there is too much functionality included too quickly and expectations are set too high for the first phase. It can also be that it is not Project Managed well either internally or externally by the ERP vendor. Suffice to say that Enapps has a 100% successful ERP implementation record.

Software Specific Questions

Generally, we do not provide demo versions of the application since it is highly configured for each customer, so if we did provide a demo version it would likely not deliver in a number of areas. We do, however, engage with prospective customers through a series of presentations and Proof of Concept sessions. This is where we take a sample of your data and present a typical “end-to-end” process from your business within the Enapps system. We also provide customer testimonials that you can find on this site.
Yes, Enapps is fully multi-currency and we have implemented Enapps into 15 other countries apart from the UK. At this moment in time we are focusing on English speaking users only.
Yes, we can transfer and/or convert data from just about any system into Enapps ERP. We have several ETL tools that allow us to for instance migrate Sage50 data line-by-line or map an Excel/CSV file directly into the ERP. This ensures that your Go Live experience runs much smoother, since you are immediately running with your up to date data.
Enapps has a REST API functionality, as well as a number of native integrations with a good selection of systems - please see our integrations page.
Enapps as a finance system is fully HMRC and MTD compliant. With a focus on the UK SME market we have many British businesses using our system to run their companies and submit reports and accounts through to HMRC.
Enapps is delivered either on-premise or from the cloud, however, virtually all clients today opt for cloud-based due to the added flexibility.
We always start every project with a Scoping phase where we form an understanding of how you operate as a business, your challenges, how you would like to run as a business and capture your requirements in detail. These are then documented in a Scope document and a fixed price for the implementation is provided and both are sent forward for you for review. Once you agree and are happy to sign the document you then proceed to a full implementation. However, if after the scoping phase you are unhappy for any reason, you are free to walk away at that point, having only been exposed to the scoping costs.
Yes, the implementation includes training in the price which is usually delivered as a combination of on-site and virtual meetings. We can also offer a “train the trainer” route. You can also commission training at any time after the implementation.
Our ERP has a fully fledged built-in accounting capability, including MTD VAT, CIS, multicompany, multicurrency, consolidations, budgets, analytics, automations, banking integrations, debt chasing, Invoice OCR automations, WIP accounting, management reporting etc - all fully connected with the rest of modules. So, integrating our ERP with an accounting software will be counter-productive, expensive and prone to more hassle than its worth. All of our clients happily use our accounting module with 80% of such clients migrating away from Sage 50/200. Additionally, our Sage50 Migration script is able to migrate all the transactional data (including bank/vat reconciliations and payment allocations) as part of our standard approach. This provides a massive benefit for Sage users as they are able to learn the system during the implementation using they actual data and transactions. This typically results in accounting users wanting to go live with the system before everyone else. So, as a result we never needed to integrate with another accounting package and are yet to find someone that we haven't managed to convince otherwise.

After your ERP is in place

We charge a ‘module and software usage fee’ per user per month. This allows access to all parts of the system and includes 'Maintenance & bug fixing', cloud hosting & Backups. The only other costs you will incur are for proactive changes to the system.
You can also purchase any of the pre-implementation services post-implementation. So, if you just want to top training for new starters, or you would like a new module within the ERP, we will specify what you ask for and send a quotation to you and nothing will go ahead until you sign off the work.
You can just add/remove users as you please. Your next monthly figures will then reflect the changes. There are no commitment periods.

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