Satisfy customer demand by delivering the buying experience your customers expect online.

Whether you’re looking for a transactional Ecommerce website, or perhaps a first stage informational, catalogue style platform, Enapps can deliver a fully integrated, easy-to-use solution to best connect with your customers online.

At Enapps, our modular, flexible approach means you get the system you need for your business now, with the power to grow your ERP capability as your business grows. Customise your Enapps Ecommerce solution to meet the ever-changing needs of your client-base and stay one step ahead of your competitors.

erp system implementation

Reliably embedded within our ERP

Enapps ERP delivers a unified management solution for your Ecommerce. From company profile and contact details, to payment terms, price lists and customer account information, Enapps ERP is the linchpin holding information and processes together.

Unlike other ERP (Enterprise Resource Planning) companies, we do not use a third-party provider for Ecommerce. The Enapps Ecommerce solution is fully synced directly with your ERP system, so all data is sourced instantly from the same place, leaving no room for mismatched or delayed results.

One ERP system means one point of data-entry, ensuring reliable information is available across all departments within a company.

Enapps Ecommerce Solution key benefits

B2B Excellence

Although adaptable to any method of online selling, we specialise in B2B and understand the nuances selling from business-to-business entails, meaning we can support with as simple or complex a platform as required. We passionately believe the experience your clients receive should excel for both B2B and B2C, mainly because that’s what your customers expect.

We can start small

Many of our clients are SMEs entering digital commerce for the first time, so we understand the need to have an easy-to-use Ecommerce solution that works for your business and can grow alongside you. We can deliver an informational, product or service ordering site, or a full-scale Ecommerce website with B2B and B2C capabilities.

Instant and accurate data

Our Enapps Ecommerce solution is directly synchronised with your ERP, so when a customer places an order or inputs data, straight away it is accessible within your ERP system to the whole business. Similarly, your team members from Accounting, Marketing, Sales, Warehouse, Procurement are all able to input their role-specific information into the ERP, which is instantly reflected on the Ecommerce platform.

Quality user experience

What makes our solution so successful for our clients is our ability to enhance and personalise the customer buying experience, for example serving the relevant price list (ie by rate or currency), location for store collection and up to date payment terms. Enapps Ecommerce Solution gives you the power to customise fields and processes to work the way you need, or to prioritise customer UX (user-experience).

Customers expect instant access to products, orders, back orders, account information and more, 24/7 and from the comfort of home. When it comes to Ecommerce and order management, we understand customer experience is paramount. Our team work with you to create the most comfortable experience online for your customers.

Our EnappsEcomm feature list includes

B2B evolving to B2C

Avoid paying for a second site with Enapps, by adding retail capability to your Ecommerce platform where you can easily satisfy consumer demand. New customers can create an account online via the website and instantly purchase at the standard price.

Individual pricing

For customer quotes, orders and purchases, we can serve individual price lists per account, customer, location and more. With options for discounts and multi-currency, you can deliver a personalised experience for your customers, controlled easily from within your ERP system.

Order Management

Achieve operational excellence with orders across web, trade desks, POS, phone calls and more all centralised in one easy-to-access hub. Orders placed are instantly available on your ERP through a live sync, with all inventory instantly accessible and back orders visible, making order fulfilment reliable and simple.

Easy Payment Solutions

We can offer the payment solutions that work for you. Our preferred partner solution is Dojo (Payment Sense), who help SMEs, in particular, offer first-class experiences for their customers.

Product Control

Product assets and information are easily uploaded to the ERP and accessible to all relevant departments across a business, for easy management online. Images, pdfs, videos, manuals, guides and even 3D interactive animation can enrich the online customer experience with your brand and products.

Customer journey visibility

Sales and Marketing teams can take their understanding of customer journey to a whole new level with Ecommerce. Behavioural data online, such as stored favourite products, buyer history or most popular add-on items for instance, allows actionable insights to be derived and the sales approach, targeting and marketing strategy to be determined through data-led decisions.

Be found online

Having product listed on a website, means your brand becomes both discoverable and indexable from a digital point of view; in other words you can appear in Google searches - great for potential customers searching product online.

Customer Relationship Management

New customers acquired through your Ecommerce platform are automatically inputted in your CRM and available company-wide. The CRM manages TO DO tasks, allowing your teams to follow up on new leads or activity and liaise with old and new customers with ease.

Value integrations

Enapps integrates with Google Maps to easily illustrate store locations and help merge the customer journey from online to in-store. In addition, images, logos, icons, PDFs and more can be conveniently hosted and controlled via OneDrive, so as not to overload your website.

Partners taking our ERP solutions to the next-level

First-class outbound logistics

A customer-centric business, that needs to get its products to its customers as seamlessly as possible, needs a world-leading route optimisations software for best practice outbound logistics and that’s why Enapps partner with Onfleet.

Sharpspring

Elevate you marketing campaigns and client communications using Sharpspring marketing automation platform, which integrates seamlessly with Enapps CRM.

Dojo

A quicker, more efficient payment solution perfect for SMEs looking to deliver first-class customer experience. Invoicing and purchase orders can be paid directly within the Enapps ERP system.