Crafting Excellence: How Joseph Giles Revolutionised Operations with Enapps ERP

The Client Brief

Joseph Giles is a British designer, manufacturer, and supplier of luxury architectural hardware for exclusive residential and commercial projects worldwide. Catering to contractors, architects, and interior designers involved in luxury and super-prime properties, Joseph Giles stands out by offering a holistic range of products crafted from a single material. This ensures a consistent finish across hundreds of items, delivering not just aesthetic appeal but also superior functionality and tactile experience. Their commitment to craftsmanship and innovation has positioned them as a leader in the high-end architectural hardware market.

Before partnering with Enapps, Joseph Giles faced significant operational challenges. They relied on Sage accounting, Microsoft Access for quoting, sales orders, and manufacturing processes, along with a separate CRM system. This fragmented setup led to inefficiencies, data inconsistencies, and limitations in scalability, hindering their ability to realise their full potential.

“We are now doing things that we used to dream of doing and things that were just not possible before”

The Enapps solution

In a competitive tender involving 12 ERP vendors, Joseph Giles selected Enapps for their flexibility, robust functionality, and commitment to understanding the client’s unique needs. Enapps implemented a comprehensive ERP system that seamlessly integrated Accounting, CRM, Sales, Purchasing, Supply Chain, Manufacturing, and Project Management, replacing the disparate systems previously in use.

The implementation was delivered on time and on budget, providing Joseph Giles with a unified platform that transformed their operations. The flexibility of the Enapps ERP allowed for customisations specific to their industry and business processes. As Joseph Giles expressed, “We are now doing things that we used to dream of doing and things that were just not possible before.”

Following the successful initial implementation, Joseph Giles continued to enhance their ERP system with additional features, including e-commerce integration and other bespoke projects. Since adopting the Enapps solution, Joseph Giles has experienced a exponential increase in growth, moved to larger premises, and continues to expand their global presence.

The collaborative partnership with Enapps has been instrumental in this success. “We found Enapps very good to work with … very flexible and solutions-oriented,” noted Joseph Giles. This ongoing relationship ensures that the ERP system adapts alongside their business, supporting innovation and excellence at every stage.

“We found Enapps very good to work with … very flexible and solutions orientated”

Unlock New Possibilities for Your Business

Are outdated systems limiting your potential? Get in touch with Enapps to explore how our customised ERP solutions can help you achieve what was once only a dream.

Call +44 20 8090 9222, email [email protected] or contact us to book a demo today.

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Talk to the ERP experts on +44 20 8090 9222 or [email protected]